NHS of Chicago teamed up with Freddie Mac in January 2010 to open the NHS of Chicago Freddie Mac Borrower Help Center. The help center is a place where borrowers with delinquent Freddie Mac-owned mortgages can get free and confidential one-on-one help to assess their financial situation and choose a solution that is appropriate for their needs.
In assisting borrowers, NHS of Chicago incorporates holistic financial counseling principles which look at a borrower’s total financial picture including all outstanding debt and credit issues, such as mortgage loans, credit card debts or auto loans that may also be causing financial distress. Counselors provide one-on-one assistance to help borrowers apply for mortgage modifications or other foreclosure avoidance solutions if they are eligible, and if so, get the documents needed to move an application forward to help borrowers effectively connect with their mortgage servicer.
During a financial review session, a counselor will:
• Review income, expenses, and debt.
• Help find solutions to financial and mortgage challenges.
• Discuss options to avoid foreclosure, including the federal Home
Affordable Modification Program or other options.
You can check if Freddie Mac owns your mortgage at https://ww3.freddiemac.com/corporate/.
[Link to Freddie page: Does Freddie Mac Own Your Mortgage?]
The NHS of Chicago Freddie Mac Borrower Help Center is located at NHS’ office located at 1279 N. Milwaukee Avenue, 5th floor, Chicago.
To schedule a session with a Freddie Mac Borrower Help Center counselor, contact NHS of Chicago at (773) 329-4182.
For more information on avoiding foreclosure, visit the Freddie Mac website at
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