To request a loan modification, it’s important to follow the below steps so that your mortgage servicer has all the necessary paperwork.

If you need assistance completing the forms or have questions about the process, free help is available by calling the Homeowner’s HOPE Hotline at 1-888-995-HOPE (4673) and asking for help from the Making Home Affordable Program.

Step 1

Complete the Request Form (Request for Modification and Affidavit)

The Request Form provides information about your home and financial situation that to your mortgage servicer will need in order to determine if you are eligible for a loan modification. After you have completed the form, print two copies—one for your records and one to send to your mortgage servicer.  All of the borrowers on the mortgage must sign the Request Form.

Step 2

Complete the Tax Authorization (IRS 4506T-EZ Form)

The Tax Form gives your mortgage servicer permission to request a copy of the most recent tax return you have filed with the Internal Revenue Service (IRS). Click here for instructions on completing the form. After you have completed the form, print two copies—one for your records and one to send to your mortgage servicer.  Only one taxpayer is required to sign the Tax Form.

Step 3

Gather Proof of Income 

Your mortgage servicer is required to verify your income to ensure that the modified mortgage payments will be affordable for you.  The type of documentation you need to provide depends on the source of your income.  The simple Proof of Income Checklist will tell you what documents you need to collect if you are a wage earner, self-employed, or receive fixed or retirement income.  Be sure to make copies of your income documentation and keep the originals for your records.

Step 4

Send the Documents to Your Mortgage Servicer

After you complete, print, and sign the Request Form and Tax Form, send these documents, along with your proof of income, to your mortgage servicer.  Contact information for your servicer is located on your monthly mortgage statement. . 

For More Information

Visit makinghomeaffordable.gov/requestmod.shtml

Call 773-329-4185 (English)

773-329-4181 (Español)

or e-mail foreclosureprevention@nhschicago.org